Returns & Exchanges

At Publishers Clearing House, your satisfaction is our top priority, and we offer a 100% money-back guarantee on all purchases. If you are not completely satisfied with your order, you may return it within 90 days of receipt for a full refund or exchange.

Return Process

• 1.
  Locate Your Invoice

  Find the original invoice included in your shipment, which contains your order details and the return address label.

• 2.
  Indicate Your Preference

  On the back of the invoice, specify whether you would like a replacement, an exchange for a different item, or a full refund to your original payment method.

• 3.
  Package the Item

  Securely pack the item in its original packaging if possible, ensuring the return portion of the invoice is included inside the box.

• 4.
  Ship and Track

  Affix the provided return label to your package and drop it off at any authorized postal location; we recommend keeping your tracking number for reference.